Overview
The ICT Directorate of Mekelle University plays a pivotal role in enabling the digital transformation of the university. Since its humble beginnings in 2002 with just two staff members and a few desktop computers, the Directorate has evolved into the backbone of the university's operations—supporting core functions like Teaching-Learning, Research, and Community Services.
Today, ICT is at the heart of nearly all university activities, and the Directorate is committed to building a modern, secure, and inclusive digital environment for the entire Mekelle University community.
Vision
To become a center of excellence in ICT services and innovation that powers academic, administrative, and community engagement at Mekelle University.
Mission
To provide high-quality ICT services and infrastructure that support the university’s academic and administrative operations through innovation, digitization, and continuous improvement.
Our Core Focus Areas
1. ICT Infrastructure Development
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Campus Connectivity: All 6 campuses of Mekelle University are interconnected via high-speed fiber optic networks.
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Tier-III Data Center: The ICT Directorate operates a state-of-the-art Tier-III certified data center that ensures:
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24/7 high availability (99.982% uptime)
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Redundant power and cooling systems
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High scalability and security
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Enterprise Network Backbone: Backbone switches, firewalls, core routers, and wireless infrastructure installed to serve thousands of users with seamless access.
2. Digital Transformation & Automation
The Directorate has led the successful automation of numerous university workflows by developing and deploying systems such as:
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Student Lifecycle Management System
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Procurement Management System
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Financial Management System
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Property Management System
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eHRM (Electronic Human Resource Management)
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eFleet (Fleet and Vehicle Tracking System)
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Research Management System
These platforms have replaced traditional paperwork-based operations and created a digital work environment that improves efficiency, transparency, and accountability.
Other Major ICT Services
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eLearning & Moodle Integration: Supporting online education with a robust Moodle-based platform used for digital exams, resources, and blended learning.
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Digital Library & eLibrary Systems: University-wide access to online resources, journals, and digitized materials.
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ICT Helpdesk & e-Ticketing System: Automated request handling system for ICT support.
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Web & Application Hosting: Hosting for departmental websites, research projects, and online platforms.
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Cybersecurity & Data Backup: Regular backups, endpoint protection, and security protocols to ensure data integrity.
Collaboration & Capacity Building
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The ICT Directorate works closely with national and international partners.
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Staff have received advanced training from recognized institutions to stay current in areas such as networking, cloud computing, software development, and information security.
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The team has successfully hosted and supported nationwide digital services like national entrance exams, online conferences, and open journal platforms.
Contact Information
Information Communication Technology Directorate
IPS Building, Mekelle University
📞 Tel: +251-344-410964
📧 Email:
📮 P.O.Box: 231, Mekelle University, Mekelle, Ethiopia
